You can request a refund within 15 days after the service has been completed, subject to our refund policy.
If you are unhappy with the quality of the service, you may raise a complaint within 15 days of service completion. Our support team will review the issue and take appropriate action as per our refund policy.
Refunds or service corrections may not be possible in the following situations:
If no complaint is raised within 15 days of service completion
If the issue arises due to misuse or customer negligence after service
If the service was completed as per agreed scope and approved by the customer
If false or misleading information was provided at the time of booking
For services marked as non-refundable in the service description
If cancellation is requested after the service has already been completed
The following services are generally non-refundable:
Services that have been fully completed and approved by the customer
Emergency or same-day services once delivered
Services explicitly marked as “Non-Refundable” at the time of booking
Customized or specially requested services
Services where materials have already been used or installed
You can book a service by searching for the required service in the search bar or by browsing through our Service Categories. Select your preferred service, choose the date and time, and confirm your booking.
Once your booking is successful, you will receive a confirmation via email, SMS, or WhatsApp with the service details.
Yes, you can reschedule your booking before the service begins. Please contact our support team at least a few hours prior to your scheduled time.
Yes, cancellations are allowed before the service starts. Cancellation policies may vary depending on the service type.
If you are not satisfied, you may raise a complaint within 15 days of service completion. Our team will review the issue and may offer a rework, partial refund, or full refund depending on the case.
Refunds are generally not applicable for:
Services that have been fully completed and approved
Emergency or express services once delivered
Services marked as non-refundable at booking
Customized service requests
If approved, refunds are usually processed within 5–10 business days and credited to the original payment method.
Yes, all our professionals are background-verified and trained to ensure quality and safety.
In most cases, our service professionals bring necessary tools. If any additional materials are required, you will be informed in advance.
You can contact our support team via phone, email, or WhatsApp. Contact details are available on our website.
Book Our Service is a trusted online platform dedicated to simplifying the way people access essential home and office services. We understand that managing everyday maintenance and repair tasks can be time-consuming and stressful, which is why we created a one-stop service booking solution to make life easier for individuals, families, and businesses.
